Terms of Service
Welcome to Moretti Ferro. By accessing this website and placing an order, you agree to the terms below. Please read them alongside our Shipping and Refund policies.
1. Products & authenticity
All products are brand new and authentic, sourced from authorised European boutiques, and offered subject to availability. Descriptions and imagery are provided as accurately as possible; minor variation may occur.
2. Pricing & currency
All prices are displayed in US dollars and are subject to change without notice. In the rare event of a pricing or description error, we reserve the right to cancel affected orders and refund any amount charged.
3. Orders & acceptance
Your order is an offer to purchase. A confirmation email acknowledges receipt; acceptance takes place when your order is dispatched. We reserve the right to decline or cancel any order, including for stock, pricing or verification reasons, with a full refund where payment has been taken.
4. Payment & security
We accept major credit and debit cards, PayPal and Apple Pay. Transactions are protected with industry-standard SSL encryption, and your card is charged when your order is dispatched.
5. Shipping, duties & taxes
Delivery, carriers and costs are set out in our Shipping Policy. Where duties and taxes are not settled at checkout, they are payable by the recipient to customs or the courier on delivery and are set by the local authority.
6. Returns
Returns and refunds are governed by our Refund Policy, including the return window, condition requirements and any applicable return shipping fee.
7. Cancellations
Orders may be amended or cancelled free of charge before dispatch — contact cs@morettiferro.com as soon as possible. Once dispatched, please refer to our returns process.
8. Intellectual property
All content on this website, including text, imagery and branding, is the property of Moretti Ferro or its licensors and may not be used without permission.
9. Liability & your rights
Nothing in these terms limits or excludes any rights you have under applicable consumer law. To the extent permitted by law, our liability is limited to the value of your order.
10. Contact
Questions about these terms? Email cs@morettiferro.com and a member of our team will be glad to help.