Shipping

We ship to over 200 countries, delivered directly from Europe’s boutiques by express courier. Below is everything you need to know about how your order reaches you.

Order processing

Orders are prepared and quality-checked within 1–2 business days of being placed. Orders placed on weekends or public holidays begin processing on the next business day.

Delivery times & carriers

Your order is sent by express courier (DHL or FedEx) and typically arrives within 3–7 business days of dispatch, depending on your destination and any customs clearance. Deliveries are made on business days and may require a signature on receipt.

Multiple shipments

Because pieces are sourced from different partner boutiques, items in the same order may occasionally ship separately — each with its own tracking, and at no additional cost to you.

Shipping costs

• Complimentary on all orders over $350.
• A flat $25 express fee on orders under $350, shown clearly at checkout.

Tracking

A tracking link is emailed the moment your order ships, and is always available in your account.

Delivery address

Please ensure your shipping address is complete and correct at checkout. We are unable to redirect a parcel once it has shipped, and orders returned to us due to an incorrect address or refused delivery may incur return shipping costs.

Duties & taxes

Where your destination supports it, estimated duties and taxes are calculated and settled at checkout — with nothing more to pay on delivery. For some destinations, particularly outside Europe, duties are not calculated at checkout and are payable to customs or the courier when your order arrives. These charges are set by your local customs authority, are outside our control, and are non-refundable in the event of a return. If you would like guidance for your country before ordering, email cs@morettiferro.com.